Heaven at the Hard Rock Hotel Riviera Maya
Adults Only | Spa
Puerto Aventuras: 50 mins. from Cancun International Airport
All-Inclusive! Meals, drinks and activities included

Welcome to Heaven at the Hard Rock Hotel Riviera Maya — a resort within the resort exclusive to adult guests. The resort offers an authentic rock star lifestyle experience for adults only and has its own private beach as well as various swimming pools. For a perfect day of pampering, the state-of-art spa offers over 50 treatment rooms, including Master Suites complete with jetted tubs and massage rooms for couples. Indulge in savory cuisine at one of the resort's restaurants, enjoy a cocktail at one of the nine bars, and party at the nightclub. A shimmering compliment to the sparkling waters of the Caribbean Sea, this romantic, adults-only resort appeals to honeymooners, spa-lovers and couples looking to tie the knot or fall in love.
Find Your Next Vacation
Restaurants & Bars
777 Rooms
3 Outdoor Pools
Golf (Nearby)*
Fitness Center
Wireless Internet Access
Laundry Service*
Pool/Beachside Service
Daily Activities
Nightly Entertainment
Jogging Track
Medical Services*
Currency Exchange Facilities*
Wheelchair Accessible Facilities
Meeting Facilities*
Wedding Services*

* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.

Room amenities include individually controlled air conditioning, satellite television, telephone, complimentary wireless internet access, balcony with hammock, mini bar with soda, bottled water, juice and domestic beer, liquor Dispenser, coffee/tea maker, Bluetooth-enabled wireless alarm clock radio, iron/ironing board, hydro spa tub and hairdryer.

Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.

[1] Heaven Deluxe Gold
One king bed or two double beds. Garden View. 482 sq. ft.

[2] Heaven Deluxe Pure Wellness
One king bed. Garden View. PURE® Hypo­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, PURE rooms undergo an additional seven­ step process intended to reduce airborne particles and minimize the presence of potential irritants. 482 sq. ft. Maximum occupancy: 2 guests.

[3] Heaven Deluxe Swim Up
One king bed with terrace and direct access to a semi-private pool.

[4] Heaven Deluxe Diamond
One king bed. 482 sq. ft. Maximum occupancy: 2 adults.

[5] Heaven Deluxe Sky Terrace - One Bedroom
One king bed. 964 sq. ft. including terrace. Max Occupancy up to 2 adults.

[6] Heaven Rock Royalty Partial Ocean View With Personal Assistant
One king bed. 482 sq. ft.

[7] Heaven Rock Suite Ocean Front With Personal Assistant - Two Bedroom
Two king beds or one king bed and two double beds. Ocean front view. Limited time only – this room now comes with your very own Personal Assistant. 2,583 sq. ft. Maximum Occupancy 6 adults.

[8] Heaven Rock Suite Ocean Front Rooftop Lounge - Two Bedroom
Two king beds or one king bed and two double beds. Ocean front view. Two bedroom suite equipped with a dining and living room area. Limited time only – this room now comes with your very own Personal Assistant. 5,166 sq. ft. including terrace. Max Occupancy 6 adults.

[9] Heaven Rock Star Suite Ocean Front With Personal Assistant - Two Bedroom
Two king beds or one king bed and two double beds. Ocean Front View. Two king bedrooms with private terrace, 2 full baths, and 2 half baths. Featuring a private theater and fitness center. 9,225.18 sq. ft (includes terrace area). Maximum Occupancy: 4 adults.

Rooms with Rock Royalty Level amenities include:

- Rock Royalty Personal Assistant
- Ironing Service
- Upgraded Full-Size Rock Spa® Bath Products
- Express Luggage Delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Spa Tub Preparation
- Personal Assistance with Reservations (on and off property)
- Priority reservations to picks® and mix® program
- Complimentary 25-Minute Couple’s Massage
- Aromatherapy and Pillow Menu
- Loofah Sponge
- Lush bathrobe
- Sleeping Mask
- Large beach towel
- Turndown Service
- Mini bar snacks
- Bluetooth enabled wireless alarm clock radio
- Espresso Machine
- Premium Coffee
- Room Service with Select a la carte menu
- Premium liquor dispenser
- Beach Bag (one per room)
- Priority Bali Beds (at an additional cost)
- Late check out 3pm
- Rock Royalty Welcome Pin
- Rock Royalty Level - Check-out Service

Martini Bar - Enjoy classic martinis and a selection of top-shelf spirits.

Club Heaven - Just steps from the main lobby, Heaven Bar & Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.

Rhythm Bar - Part of the Rock Spa® experience, Rhythm features a relaxing environment, premium cocktails, and international favorites just steps from the cross current pool.

24 Hour room service available.


Call us at 800-998-6925 or inquire about a vacation here.

Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time

Our office will reopen in 8 hours and 44 minutes.

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