Hard Rock Hotel Cancun
Kids Welcome | Spa | Tennis
Cancun: 11 miles from Cancun airport
All-Inclusive! Meals, drinks and activities included

To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun's Hotel Zone, the hotel pays homage to a lifestyle of excess – a 12-story marvel that sparkles against the brilliance of the white sand beach and the Caribbean Sea. The stylish guest rooms are ready to indulge, including Hard Rock's signature Rock Star Suites, each with panoramic views of the ocean or lagoon and private balconies to enjoy the cool tropical breeze. Hard Rock Hotel Cancun's renewed facilities and amenities also boast five acclaimed international restaurants, five bars and lounges, a spa with outdoor palapa-style massage areas, an expansive poolscape, authentic memorabilia from international and local music artists and meeting facilities to the tune of a 16,408-square-foot convention center. Guests can enjoy all this plus unsurpassed service within an exclusive waterfront experience. Outside, the hotel is just a short stroll from Cancun's main shopping and entertainment attractions - perfect for rock and roll royalty that are used to having everything at their fingertips.
Find Your Next Vacation
Restaurants & Bars
601 Rooms
6 Restaurants
5 Bars
Rock Spa*
Fitness Center
2 Tennis Courts
Non-Motorized Watersports
Ping Pong
Beach/Water Volleyball
Kids Club
Activities Program
Wireless Internet*
Business Center*
Car Rental*
Gift Shop*
Multilingual Staff
Free Parking
Laundry Service*
Currency Exchange
Dry Cleaning*
Meeting Facilities*
Wedding Services* * denotes activities/services available for an additional cost
Amenities and inclusions are subject to change at any time.

Room amenities include air conditioning, stellite television, telephone, minibar, CD player, alarm clock, AM/FM radio, coffee/tea maker, iron/ironing board, and safety deposit box.

Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.

[1] Deluxe Gold
One king bed or two double beds.

[2] Deluxe Lagoon View
One king bed or two double beds. Lagoon view. 430 sq ft.

[3] Deluxe - Pure Wellness
One king bed or two double beds. 430 sq ft.

[4] Deluxe Ocean View
One king bed or two double beds. Ocean view. 430 sq ft.

[5] Diamond Ocean View
One king bed. Ocean view in the best locations. Liquor dispenser with premium brands. Nightly Petit Fours. Exclusive beach bag (one per room/per stay). 430 sq ft.

[6] Rock Royalty Ocean View with Personal Assistant
One king bed. Ocean view. Rock Royalty Personal Assistant (7am – 11pm). Premium Liquor dispenser. Nightly Petit Fours. Access to Rock Royalty areas on the pool, lounge and beach. 430 sq ft.

[7] Deluxe Family Lagoon View (Two Bedroom)
One king bed and two double beds. 2 connecting rooms. Lagoon view. A mini bar with drinks the kids will like as well as a variety of adult beverages. Xbox 360, with a selection of DVDs & Xbox games available upon request. Kids beach toys. 860 sq ft.

[8] Rock Suite Ocean View (One Bedroom) with Personal Assistant
One bedroom suite with personal assistant.

[9] Rock Suite Ocean View (Two Bedroom) with Personal Assistant
One king bed and two double beds. This suite includes a living area and dining area. 1,065 sq ft.

Rooms with Rock Royalty Level amenities include:

- Rock Royalty Personal Assistant
- Ironing Service
- Upgraded Full-Size Rock Spa® Bath Products
- Express Luggage Delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Spa Tub Preparation
- Personal Assistance with Reservations (on and off property)
- Priority reservations to picks® and mix® program
- Complimentary 25-Minute Couple’s Massage
- Aromatherapy and Pillow Menu
- Loofah Sponge
- Lush bathrobe
- Sleeping Mask
- Large beach towel
- Turndown Service
- Mini bar snacks
- Bluetooth enabled wireless alarm clock radio
- Espresso Machine
- Premium Coffee
- Room Service with Select a la carte menu
- Premium liquor dispenser
- Beach Bag (one per room)
- Priority Bali Beds (at an additional cost)
- Late check out 3pm
- Rock Royalty Welcome Pin
- Rock Royalty Level - Check-out Service

Fine Dining

Zen - Find your Zen at this Japanese-themed hot spot. Zen offers an extraordinary fine dining experience composed of expertly prepared Japanese cuisine. During the day, the sleek lobby restaurant serves up an international-style of buffet favorites for breakfast, then ramps up the glam factor once the sun goes down. In the evening, savor Asianl a la carte specialties such as Teppanyaki. Dress code: Resort casual, no wet clothing or uncovered swimwear is allowed. Reservations required.

Ciao - Sit down to an Italian feast at this fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian a la carte specialties and expertly prepared pasta dishes. Dress code: Casual elegance. Long pants, collared shirts and shoes are required.

Ipanema - When the sun is up Ipanema is the place to go for a buffet or snacks throughout the day. Then when the sun goes down, Ipanema is a great spot for enjoying an elegant dinner of finest cuts of steak.

Casual Dining

The Market - Cuisine: International buffet Located in the Central lobby.
Continental Breakfast: 6:30 am - 7:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner: 5:30 pm - 11:00 pm
Dress code: Casual. Wet clothing or uncovered swimwear not allowed.

Frida - Cuisine: Outdoor buffet with grilled cuts, chicken and fish & Mexican cuisine evenings for dinner. Located in the Central lobby/pool area.
Lunch: International buffet 11:30 am - 5:30 pm
Dinner: Mexican a la carte 5:30 pm - 11:00 pm
Outdoor buffet, grilled cuts, chicken & fish
Outdoor brick oven pizza: 11:30am - 5:30pm
Dress code: Casual. Wet clothing or uncovered swimwear not allowed.
Lobby Bar - Open from 10:00 am – 1:00 am, Live music from 10:00 pm - 12:45 am. Dress code: casual.

Contoy Swim-Up Pool Bar - Open from 9:00 am – 6:00 pm. Snacks: from 10:30 am - 5:30 pm.

Cozumel Swim-Up Pool Bar - Open from 9:00am – 6:00 pm. Snacks: from 10:30 am - 5:30 pm.

Beach Bar - Beach service from 10:00am - 5:00pm. Snacks: from 11:00am - 5:00pm.

Amphitheater - Amphitheater has bar service during shows on select nights: from 8:00pm – 9:00pm.


Call us at 800-998-6925 or inquire about a vacation here.

Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time

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